Privacy Policy

All Seasons Carpet Cleaning
Effective date: October 1, 2026
Last updated: October 1, 2026

This Privacy Policy explains what information All Seasons Carpet Cleaning ("we," "us," "our") collects when you visit allseasonscarpetcleaning.com (the "Site"), how we use it, who we share it with, and the choices you have. If you have questions, see Contact Us at the end.

1. Information We Collect

Information you give us

When you request a quote, apply for a job, leave feedback, or contact us through the Site, we collect the information you enter, such as:

  • Name
  • Phone number
  • Email address
  • Service address (the address where you want work done)
  • Details about your request, such as the services you need and any notes or feedback you include

Information collected automatically

When you visit the Site, some information is collected automatically by our tools and service providers:

  • Device and browser information: IP address, browser type, operating system, device type, and language setting
  • Approximate location: city or region, based on your IP address (we do not collect precise GPS location)
  • Usage information: pages you visit, how long you stay, links you click, the site or ad that referred you, and the date and time of your visit

This information is collected through cookies and similar technologies, including Google Analytics (loaded through Google Tag Manager), SnipeyLead lead tracking, and security tools such as Cloudflare Turnstile. See our Cookie Policy for details.

2. How We Use Your Information

  • Respond to your request: contact you, prepare an estimate, schedule work, and follow up
  • Provide our services, including sending technicians to your service address
  • Communicate with you by phone, text, or email about your request, appointments, and service updates
  • Review job applications you submit
  • Improve the Site and understand which pages are useful
  • Measure our marketing, including which ads and websites lead to quote requests
  • Protect the Site from spam, bots, fraud, and abuse
  • Meet legal obligations and keep required business records

3. Text Messages and Phone Calls

If you give us your phone number, we may call or text you about your request or application (for example, to confirm details, schedule service, or send appointment reminders). Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts, or HELP for help. You can also ask us to stop by calling 815-869-7687.

We do not sell, rent, or share mobile phone numbers or text-messaging consent with third parties or affiliates for their marketing or promotional purposes. Text-messaging opt-in data and consent are shared only with service providers that help us deliver messages.

4. How We Share Your Information

We share information only as described below.

Service providers that help us run the Site and our business, including:

  • Webflow: hosts the Site and processes form submissions
  • Cloudflare: website security and spam protection on our forms
  • Google (Google Analytics and Google Tag Manager): website analytics and measurement
  • SnipeyLead: lead tracking, connecting website visits and form submissions to lead records
  • Customer management, scheduling, email, and text-messaging providers we use to manage requests and communicate with you
  • Our website and marketing agency, which maintains the Site and its analytics on our behalf

Other situations:

  • Legal reasons: to comply with law or legal process, or to protect the rights, property, or safety of us, our customers, or others
  • Business transfers: if our business is sold, merged, or reorganized, customer information may transfer to the new owner
  • With your permission

Advertising

We do not sell your personal information for money. We may use advertising and measurement tools from companies such as Google and Meta to see whether our ads lead to quote requests and to show our ads to people who have visited the Site. These tools may collect cookie identifiers, device information, and browsing activity on the Site. Some state laws treat this as "selling" or "sharing" personal information or "targeted advertising." You can opt out as described in Section 7.

5. How Long We Keep Information

We keep personal information only as long as we need it for the purposes described in this policy, such as responding to your request, providing and warrantying our services, and keeping tax and accounting records, unless a longer period is required by law. Analytics data is kept according to our analytics providers' retention settings.

6. How We Protect Information

We use reasonable safeguards, including encrypted (HTTPS) connections and access controls on our systems. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7. Your Privacy Choices and Rights

Depending on where you live, you may have the right to ask us to:

  • Access the personal information we have about you
  • Correct inaccurate information
  • Delete personal information we collected from you
  • Opt out of the sale or sharing of your personal information and targeted advertising

We will not treat you differently for making a request. Some exceptions apply; for example, we may keep records we are legally required to keep.

To make a request, call us at 815-869-7687 or write to us at the address in Contact Us. Please tell us your name, the phone number or email you used with us, and what you would like us to do. To protect your information, we will confirm your identity before fulfilling access, correction, or deletion requests, usually by contacting you at the phone number or email we have on file. We will respond within the time required by applicable law.

Do Not Sell or Share My Personal Information

To opt out of the sale or sharing of your personal information and targeted advertising, call us at 815-869-7687 or write to us at the address below. You can also limit advertising cookies through your browser settings and the opt-out tools listed in our Cookie Policy.

8. Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, call us and we will delete it.

9. Links to Other Websites

The Site may link to other websites, such as review sites and social media. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date above.

11. Contact Us

All Seasons Carpet Cleaning
2216 Nimtz Rd
Loves Park, IL 61111
Phone: 815-869-7687