Privacy and Communications Policy | All Seasons Carpet Cleaning
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  • Privacy and Communications Policy

    This Privacy and Communications Policy (“Policy”) is effective as of 07-09-2013.

    This Policy sets forth how the owner(s) and operators of www.allseasonscarpetcleaning.com (“Website”) collect and use the information you provide to us and certain other information that we automatically collect through your access and use of this Website, or through any communications with us. YOU ACKNOWLEDGE AND AGREE THAT BY USING ANY PORTION OF THIS WEBSITE OR ANY SERVICES OFFERED ON THIS WEBSITE, SUCH USE SHALL INDICATE THAT YOU HAVE READ, UNDERSTAND AND THAT YOU AGREE TO OUR COLLECTION AND USE OF THE INFORMATION PROVIDED BY YOU OR AUTOMATICALLY COLLECTED BY US, AS SET FORTH IN THIS POLICY.

    If you have any general questions or concerns about this Policy, you may contact us by sending an email with your questions, comments or concerns by clicking here.

    How We Collect Personal (Personally Identifiable) Information From You

    There are a variety of ways in which you may submit certain personal information (personally identifiable information) on this Website. We collect the following specific items of personal information (collectively Identity Information) that you submit to this Website: your first and last name, your physical address, your phone number and your email address.

    We may ask our visitors for their email addresses and sometimes for their first and last names in order to provide any newsletters or other materials they have signed up to receive through this Website from time to time. When you provide this information to us, we collect and store this information and use this information as specifically set forth in this Policy.

    Personal Information from Children Under 13

    Children under the age of 13 are expressly prohibited from submitting or posting any Identity Information on this Website. We do not knowingly collect information from children under the age of 13 and do not intend that any materials contained on this Website are directed to or targeted towards children under the age of 13. If it does come to our attention that any child under the age of 13 has submitted any personal information to this Website, we will delete all such information that we have collected immediately. If you are a parent or guardian and you discover that your child under the age of 13 has submitted any of his or her Identity Information without your permission or consent, we will remove the information immediately upon your request. All requests should be made by email and sent by clicking here. Please include your child’s name and a description of the type of information you think he or she may have submitted to this Website.

    Surveys, Contests and Sweepstakes

    When you participate in any surveys, contests, drawings or similar offerings, we will ask you to provide certain Identity Information including your name and/or email address or your age in order to complete these actions. We store this information and may use it to notify you regarding important information or the results of any contest, drawing or offering or about any future surveys, contests or similar offerings. This information will be identified prominently in these various offerings. When you choose to enter a contest, offering or other promotion by us, your Identity Information may also be disclosed to sponsors or other third parties who help us design, administer and implement the offering, contest, promotion, etc. Some of your Identity Information also may be disclosed as required by law. Terms and conditions specific to each sweepstakes, contest or promotion will be listed on our Website.

    Website Forms

    When you provide any Identity Information through any form contained on this Website, including in order to contact us, we collect and store this information. We may use your email or any other Identity Information you provide as expressly set forth in this Policy.

     

    How We Automatically Collect Non-Personal Information

    When you access our Website, we collect and store certain non-personally identifying information sent automatically by your browser using standard web server logs and automatic data collection tools such as direct and third-party cookies and web beacons. This information includes your IP address, which may tell us your general location information such as your country and sometimes your city, state and/or zip code, the domain name from which you access our Website, your browser type and language, the pages you access, the date and time you access pages on our Website and your operating system version. We also may determine what technology is available through your browser in order to provide you with the most appropriate version of any of our web pages. For example, we may determine that you have installed a version of Flash, and we will then send you the appropriate Flash version of the web page rather than an HTML page. We may also use this information to redirect you to a different version of our Website if you are accessing our Website through a mobile or similar device.

    We may collect device-specific information about your mobile and other devices such as the type of device you are using, any unique device identifiers, mobile network information including phone numbers, device model, manufacturer, screen resolution, device capabilities, service provider, preferred user language and your page views. We do this to help us determine which aspects of the website work best for mobile traffic and which mobile marketing campaigns work best for the business, including mobile advertising, mobile search marketing, text campaigns, and desktop promotion of mobile sites and services.

    Our Use of Third-Party Cookies

    We may use and we reserve the right to use third party web analytics services, such as Google Analytics, in order to collect information about your use of this Website. In order to provide such services, these third parties typically pass cookies directly onto your browser when you use this Website (“third party cookies”). These third party providers may also transfer this information to other third parties by law or in order to help provide their services. All information collected directly by use of any third party cookies is non-Identity Information and relates only to how you use and interact with this Website. The use of third party cookies is not covered by our privacy policy and we do not have access or control over these cookies.

    We may use third-party cookies and web beacons which allow third party service providers to collect certain Use Information about you, which allows or enhances some Website feature or service we provide, or your overall interaction with our Website.

    Linking or Bundling Your Information

    We do not combine or link your Identity Information with any Website Use Information or any other information we automatically collect from you.

    How We Use and Share Your Personal Information

    Promotional Use of Personal Information

    We use your e-mail address to send periodic promotional e-mails to you about our services and products, any new or upcoming products or otherwise related to any products or services we sell, but only if you have elected to receive such email communications from us. You can opt-out of receiving any promotional emails or any newsletters/subscriptions at any time by following the opt-out procedure contained in the email, or by sending an email by clicking here and requesting to opt-out of receiving such communications. We may also send direct mailers and send periodic newsletters and/or promotional materials to the physical address you have provided about our services and products, any new or upcoming products or otherwise related to any products or services, but only if you have elected to receive such communications from us. You can opt-out of receiving any mailers or newsletters/subscriptions at any time by sending an email by clicking here and requesting to opt-out of receiving such communications in the future.

    Service Providers

    We use third party service providers to provide services and/or products to us necessary for hosting or operating this Website, and/or necessary for providing email services and similar services to our users. In the course of providing these services and/or products to us, such third parties may sometimes have limited access to information collected on this Website, including some of your Identity information. This limited access is incidental to the services being provided by such third parties and no permission or consent is granted by us for any third party provider to use or disclose this information in any manner whatsoever other than as necessary to provide the applicable service to us.

    Do We Sell Your Identity Information?

    We make every effort to respect your privacy and we will never sell, license or disclose any of your Identity Information, by itself or bundled with any website use or other information you provide or that we collect to any third parties for any purpose not expressly set forth in this Policy, without your express written consent. We only share or disclose any Identity Information or other information collected from You as expressly set forth in this Policy.

    Required Disclosures

    We may disclose certain Identity information if: i) requested via a subpoena, court order, or local, state, federal or international law enforcement request to release any such information; or ii) in order to investigate and help prevent security threats, fraud or other malicious activity; or iii) to protect our rights or protect our property, or any or the rights of our customers or other third parties.

    Communications

    When you visit this Website or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. You agree that all agreements, notices and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. If you send us an email communication, call us or send a written correspondence for any reason, we may create a file and store your email and other Identity Information specific to you. We generally will maintain a record and keep notes of all communications with you. All messages transmitted by you on this Website or to us shall not be treated as confidential and shall be deemed to be accessible to the general public. You should not transmit any communications or correspondences to us that you intend only the intended recipient(s) read. Notice is hereby given that all messages or electronic data transmitted onto this Website can and may be read by us, regardless of whether we are the intended recipient of any such message(s).

    External Links Disclaimer

    We do not control any third party websites linked to this Website or their privacy practices, which may differ substantially from our practices. Any Identity Information or any other information you choose to provide to such third party websites and/or collected by these websites is not covered by or under this Policy and we make no assurances or promises to you regarding the manner in which these third party websites will use or disclose any information you provide or otherwise collected from you. You agree that we shall not be liable to you under any circumstances for any damages of any kind whatsoever that you may incur due to the privacy practices of any third party website you access through this Website. You should review the privacy policy of any third party website before submitting your Identity Information or any other information to these websites.

    Social Media Features and Widgets

    We may also provide access to services or features on our Website that enables you to share information with certain social networks and interact with us on our Facebook fan page, Twitter page or other social media platform we may use, or that enables you to share comments on any of our Website content through your social media account(s). Your use of these features may result in the collection or sharing of information about you by these social media websites and your interactions with these features are governed by the privacy policy of the party that provides the feature or application. You should carefully review the privacy policies and settings on those specific social media sites. We shall under no circumstances have any liability to you for the information collection practices of these third party social media websites. Our Website may include social media features, such as the Facebook Like or share buttons, Facebook comment widget and/or other interactive applications that run on our Website. These features or widgets may collect your IP address, which page you are visiting on our Website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website.

    General Information

    Information Storage And International Transfer

    Any Identity information and all other information which we collect on this Website will be stored and processed in our servers located in the United States. If you reside outside the United States, you consent to the collection, transfer, storage and processing of any information from your country to the United States.

    Changes to this Policy

    If we decide at any time to change this Policy, we will revise the effective revision date posted at the top of this Policy. If we make significant changes to this Policy, We may also notify you by other means, such as sending an email to you and/or posting a notice somewhere prominently on our home page and/or notifying you the next time you access this Website. Failure to opt-out after receiving notice and following the opt-out instructions contained in the notice shall be deemed to be your assent to any such changes.

    How to Update, Change or View Your Personally Identifiable Information

    If you would like to request any changes or updates to any Identity Information you have provided to us, or if you would like to view any information we have collected from your use of this Website, please contact us and request the same by clicking here. Please include the words “Personal Information Request.” If you make any information requests, we will require that you provide proof of your identity, which may include providing us with a copy of a driver’s license, social security card and/or birth certificate. We also reserve the right to require that you sign and provide us with a notarized affidavit verifying your identity before we update or release any information to you.

    California Resident Privacy Rights

    California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of their personal information to third parties for their direct marketing purposes. California law also allows California residents to opt-out of having this information disclosed. If You are a California resident and desire to make such a request, please contact us by clicking here. Please include the words “California Privacy Disclosure Request” in the subject line.

    Successors

    Upon any acquisition, merger, sale or other change of control of our business/organization, we reserve the right to transfer any Identity information you have submitted to this Website as part of the property owned by us to our successor resulting from such merger, acquisition, sale, etc. In the event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally, We reserve the right to transfer your Identity Information to protect any of the our rights or as required by law.